Industry Stories: Blockbuster
- Bruna Monzoni
- Apr 5, 2023
- 3 min read
Ah, Blockbuster. The once-great bastion of movie rentals. Who could forget the feeling of walking through their fluorescent-lit aisles, perusing the endless selection of VHS tapes and DVDs? For a time, Blockbuster was the go-to destination for movie lovers everywhere. But, like all good things, it eventually came to an end. We’ll explore the rise and fall of Blockbuster, and try to figure out what went wrong.
First, let’s take a trip down memory lane and examine how Blockbuster became the giant it once was. The company was founded in 1985 by David Cook, who opened the first store in Dallas, Texas. It was a simple concept – rent movies for a few days, then return them. But Blockbuster quickly set itself apart from the competition by offering a wider selection of movies than anyone else. They also had a more organized system for tracking rentals, which made it easy for customers to find the movies they wanted.
But it wasn’t until the early 1990s that Blockbuster really took off. This was the era of the VHS tape, and Blockbuster was the place to go if you wanted to rent one. They had stores all across the country (and beyond, yeah we had Blockbusters in Brazil too), and they were constantly opening new locations. They also started to carry video games, which was a huge draw for younger customers.
Blockbuster’s success continued into the early 2000s, when DVDs began to overtake VHS tapes. But instead of being left behind, Blockbuster adapted. They began to phase out their VHS tapes and focus on DVDs. They also introduced a subscription service called Blockbuster Online, which allowed customers to rent movies without ever leaving their homes.
So, why did Blockbuster fail? There are a few reasons. First and foremost, they were slow to adapt to the changing landscape of the movie rental industry. While companies like Netflix and Redbox were embracing the digital age, Blockbuster was still clinging to their brick-and-mortar stores. They didn’t start offering a streaming service until 2010, by which point it was too little, too late.
Another factor was the rise of piracy. As streaming services became more and more popular, people began to turn to illegal downloading as a way to get their movies and TV shows for free, or at least at a far cheaper rate. This was a huge blow to Blockbuster, as it was previously the only way for people to legally rent movies.
But perhaps the biggest reason for Blockbuster’s downfall was their own arrogance. They were so convinced that their business model was infallible that they failed to see the writing on the wall. They refused to buy Netflix when it was offered to them for a mere $50 million, thinking that their own Blockbuster Online service was enough to compete. They also refused to lower their prices or eliminate late fees, which turned off many customers.
In the end, Blockbuster became a cautionary tale of what happens when a company thinks its too big to fail. They were so convinced of their own success that they failed to see the threats on the horizon. And while it’s sad to see them go, it’s also a reminder that nothing lasts forever. So let’s raise a glass to Blockbuster, and all the memories we made there. And let’s also remember that the world is always changing, and it’s up to us to change with it.